If a debt collector calls to warn you about being served, it’s probably a scam.

I recently sued a debt collector who left a voicemail for my client saying they needed to verify his address so he could be served with a lawsuit.         This is the slightly edited transcript of that voicemail:         “This information is intended for [CLIENT]. Claim number 115-1193. This is Samantha Scheels contacting him regardingContinue reading “If a debt collector calls to warn you about being served, it’s probably a scam.”

Texas debt collector loses case, gets hit with a massive fee request

Phoenix Recovery Group, also known as Tolteca Enterprises, Inc., lost a class action lawsuit in  December of 2019. A district judge in ruled that Phoenix’s debt collection letters to consumers violated the Fair Debt Collection Practices Act (“FDCPA”) by omitting language required by law and by being misleading as to the amount of the debt.Continue reading “Texas debt collector loses case, gets hit with a massive fee request”

How to resolve an old judgment when you can’t find the person to pay.

As an example, let us say you got evicted in 2016 and your landlord got a judgment for $1500 against you. You forgot about the matter because you own your own home. But now you want to sell your house and the title company says you must take care of the judgment before they willContinue reading “How to resolve an old judgment when you can’t find the person to pay.”

Identity theft and debt collection

Identity theft can ruin a credit score. After the thief steals an identity, they will use the stolen identity to make purchases on credit and then disappear. The victim is left to deal with the debt collectors and the consequences.             Debt collectors should cease collection efforts after they receive notice that the debt resultsContinue reading “Identity theft and debt collection”

How to dispute a debt with a debt collector

            Consumers have the right to dispute debts in collection. The best way to dispute a debt is in writing with trackable delivery. Sending a letter via certified mail return receipt requested with the United States Postal Service is the gold standard method.             First, pull a copy of your credit report.             Second, carefullyContinue reading “How to dispute a debt with a debt collector”

You should never* default on a debt collection lawsuit

A default judgment is the legal version of a forfeit victory. When the defendant doesn’t “show up” by filing an answer to lawsuit so the plaintiff wins by default. Debt collectors like Midland Credit Management, Inc. (“Midland”) and Portfolio Recovery Associates, Inc.  (“PRA”) rely on default judgments. These debt collectors know consumers usually file noContinue reading “You should never* default on a debt collection lawsuit”

Who is Phoenix Recovery Group?

You may have seen an entry on your credit report for something named “Phoenix Recovery Group”. Phoenix Recovery Group is the assumed name for Tolteca Enterprises, Inc. Phoenix Recovery Group is a Texas based debt collector formed in 2002.            They frequently collects debts related to apartment leases. Phoenix reports information on apartment debts to makeContinue reading “Who is Phoenix Recovery Group?”